Refund Policy

The monthly plan starts with a 7-day free trial. Cancel at any point during those seven days and you are never charged — there is nothing to refund because no payment is taken.

Your payment details are collected at signup so the subscription can continue automatically if you do nothing. We email you before the trial ends so the first charge is never a surprise.

The trial is available once per person.

Go to your account page and use the cancel option. It takes effect immediately, needs no explanation, and does not require contacting us or anyone else.

Cancelling stops future renewals. It does not delete your account — for that, see the Privacy Policy.

You keep full access until the end of the period you have already paid for. If you cancel a monthly subscription on day 3, you still have the rest of that month.

When the period ends, access to the archive ends with it. Any individual weeks you bought outright remain yours.

We do not automatically refund partial or unused periods after a renewal, because you keep access for the whole of it.

That said: if you were charged for a renewal you did not intend — you meant to cancel, you forgot it was running, you were charged twice — email forconn.ai@gmail.com within 14 days of the charge and we will refund it. You do not need to argue the case.

Single weeks and four-week packs are delivered immediately on purchase. If the content was not delivered, was not accessible, or was not what the page described, contact us and we will fix it or refund it in full.

You normally have 14 days to withdraw from a distance purchase without giving a reason.

For digital content delivered immediately, that right ends once delivery has begun — but only if you expressly asked for immediate delivery and acknowledged that you would lose the right of withdrawal by doing so. Where you have not been asked for that consent, or delivery has not begun, you keep the full 14-day right.

In practice we do not argue this one. Email forconn.ai@gmail.comwithin 14 days of buying and we will refund you, whatever the checkout recorded.

None of this limits your statutory rights where digital content is faulty, not as described, or not fit for purpose.

Lemon Squeezy, LLC is the merchant of record and processes all payments and refunds. When we approve a refund, they return it to the original payment method. Their processing usually takes 5–10 business days to appear, depending on your bank or card issuer.

Refunds are issued in the original currency. We are not responsible for exchange-rate movement or fees your own bank charges.

If something is wrong, please email us first — we can usually resolve it the same day, and a chargeback takes months and gets your account suspended while it runs. We have never refused a reasonable refund request.

Training outcomes are not guaranteed and are not grounds for a refund — see the health and results sections of the Terms of Service. We also do not refund accounts closed for breaching those terms, such as redistributing the plans.

• Not liking the exercises chosen for a given week.
• Not having trained during a period you paid for.
• Results differing from your expectations.

If a week genuinely misses what was promised, that is a different matter — tell us and we will make it right.